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Red Folder Initiative

This is a guide to help recognize, respond, and refer students at ϲ. (Downloadable PDF)

Recognize

Please review some of the most common signs of distress.

  • Signs of physical abuse
  • Signs of self-injury
  • Interpersonal violence
  • Unprovoked anger or hostility
  • Implying or making a direct threat to harm self or others
  • Stalking or harassing
  • Disclosure of thoughts of death or suicide
  • Verbal abuse (e.g., taunting, badgering, intimidating)
  • Unresponsive or altered level of consciousness

Academic

  • Repeated absences, missed meetings, and/or decline in quality of work or performance
  • Writings or creative work that include disturbing content and/or themes of despair, hopelessness, violence, death, or aggression
  • Disorganized performance and/or repeated requests for extensions
  • Conduct that interferes with classroom, group work, or activity engagement
  • Frequent use of faculty/staff office hours for personal support
  • Marked changes in appearance (poor hygiene, unusual clothing, bruises or scratches, etc.)
  • Excessive fatigue or listlessness
  • Sleep disturbance
  • Intoxication, hangover, smelling of alcohol, or evidence of drug abuse
  • Disoriented or “out of it,” out of touch with reality
  • Garbled, rambling, tangential, disconnected, or slurred speech
  • Behavior out of context or out of character for the individual
  • Self-disclosure of personal distress (family problems, financial issues, grief, shame)
  • Excessive tearfulness, panic reactions, irritability, or unusual apathy
  • Feeling hopeless or helpless
  • Expressions of concern about the student by peers
  • Concerning interpersonal communication styles (withdrawn, agitated, muttering under breath, slow response time)
  • Delusions or paranoia

Respond

Use these important tips to determine the most appropriate response for a distressed student.

  • Be direct
  • Stick to the facts
  • Don’t make assumptions
  • Describe the changes you’ve noticed
  • Ask if they are okay
  • Listen
  • Let them know you are there for them
  • Be patient and listen
  • Maintain eye contact
  • Offer help where you can
  • Ask what they need
  • Remove distractions
  • Summarize what they say
  • Follow up with them
  • Listen
  • Provide a space to be heard
  • Be curious; ask questions
  • Let them know they are not alone
  • Affirm their feelings
  • Determine the need and appropriate resources
  • Reaffirm your support and care
  • Connect them to resources
  • Walk them to resource offices when possible
  • Follow up

Refer

Use these steps to determine the next appropriate decision.

The student is at immediate risk of harming self or
others, is incoherent or unresponsive, is in extreme
distress, or is causing extreme distress to others. I
do not feel comfortable with the student being
alone. Or, I have significant concerns about this
student and cannot determine if they are at
imminent risk.
Call Campus Safety & Security (574-239-8312) if the
student is ON CAMPUS or you are unsure of the
student’s location. Call 9-1-1 if the student is OFF
CAMPUS. After the student has been connected to
emergency resources, submit a CARE TEAM referral
form

This is not an emergency; however, the student is
showing signs of distress, and the issue is impacting
multiple areas of the student’s life. I am concerned
about them & want to get them more help soon.
Consider the nature of the student’s distress and
context-appropriate resources for consultation. Assist
the student in connecting with Counseling (574-239-
8303). Seek referral or consultation with Student
Affairs or OSS. See Resources chart for additional
support. Submit a CARE TEAM referral. When in
doubt, if you feel the situation is an emergency and
can’t wait, call HCC Safety & Security at 574-239-
8312 to consult.

No, I’m not concerned for the student’s immediate
safety, but I believe they are struggling with
academic and/or personal issues and could benefit
from some additional support
Refer to appropriate resources. Encourage the
student to set up an appointment or assist them in
doing so. See the Resources list. Submit a CARE
TEAM referral form, depending on the situation

What's Next

  • Reflect on your own boundaries & support needs.Consult: colleagues, supervisors, department headsfor collaboration; contact HR for information onprofessional development, wellness programs, andEAPs that may be available to support faculty/staff.
  • Consider your status re: campus securityrequirements, Title IX- or crime-report filings
  • Report students of concern to the CARE TEAM [email protected].
  • Check back with the student after referral to asupport resource.
  • While respecting privacy is required under FERPA,consulting about academic, safety, health andwellness concerns is allowable under FERPA.
  • Understand that due to privacy regulations, it maynot always be possible for other campus resourcesto provide you with detailed information after astudent referral.

Resources

  • HCC Safety & Security 574-239-8312
  • HCC Student Crisis (daytime)
  • Dean of Students 574-239-8378
  • Res. Life Office 574-239-8388
  • HCC Student Crisis (after hours)
  • On Call Duty 574-334-1813
  • U-Edge 574-334-1876
  • CARE Team [email protected]
  • Campus Ministry 574-239-8305
  • Counseling Services 574-239-8303
  • Student Activities 574-239-8389
  • Title IX/Sexual Assault 574-239-8418
  • Emergency 911
  • St. Joseph County Police 574-245-6500
  • ND Police (non-emerg.) 574-631-5555
  • Roseland Police (U-Edge) 574-272-6485
  • Suicide/Crisis Hotline 988
  • Mobile Response Team 574-533-1234 opt. 1
  • Epworth (inpatient psych) 574-647-8400
  • St. Joseph Medical ER 574-335-1110
  • Beacon Memorial ER 574-647-7458
  • Concentra Urgent Care 574-277-7600
  • MedPointe Urgent Care 574-213-9814

More resources are available on the counseling center page.